Claim Form

This form to be used for a single claim only. All details must be completed in full for claim to be assessed.

Claim Details

Claim Date

Contact Email

Store Name

Knight Imports Product Code

Fabric

Colour

Customer Name

Purchase Date

Store PO#

Knight Imports Invoice#

Claim Value

Reason For Claim

(Tick all applicable reasons)

Frame - collapsed, broken, splitering, misaligned, assembly defect

Foam - collapsed, missing, concealed damage

Cover - tearing, peeling, dust cover torn or peeling, stitching issue, color issue

Mechanism - broken, not operating correctly, collapsed or bent

Springs - broken, noisy, coming through foam, coming through cover

Aesthetic - dirt, scratches, sagging, marks/ stains

Other

Image Upload

+ All images must be in TIF / JPG / GIF / PNG format and uploaded using the below section.
+ Please ensure that images and faults are displayed clearly.
+ Claims cannot be processed without the requested images (see below).

IMAGE 1

Photo of
Care Label

IMAGE 2

Front-on view showing
Complete Product

IMAGE 3

A clear close-up showing
the Fault

Upload Additional Images

By confirming this, it is understood that should your credit claim be approved after review by Knight Imports. After the claim is approved you will receive a return authority number for the value for the claim. If needed a repairer will be dispatched to rectify the claim.